Valued Testimonials



ITI has been our light at the end of the tunnel for the past three years. We have worked with multiple vendors and it wasn’t until we started working with ITI that we realized what a true partnership was and what we had been missing. They took the time to meet with us and understand who we are as a company and what our needs are, based on our industry.  They have been our support system with many new processes and implementations and are always there to help out and guide us in the right direction.  Their willingness to always provide us with answers is very much appreciated.  The entire team is so easygoing and amazing to work with.  We wholeheartedly recommend ITI to everyone we know.

Nicole LoBianco
HR Manager
INTREN

I’d like to thank the entire ITI team for providing such great support and service over the last few years.  I’d like to especially thank Sarah, Michael, Mary, and Art. Each of you have been truly great to work with over the years.

Ms. Sarah G, Michael, Mary, and Art-
Each has provided excellent service, been reliable, and prompt in addressing any requests. Even four years later, I can still say I could not ask for a better MROA to work with – Sarah is the bomb! She is truly exceptional at her craft.

The same can be said for Michael and Mary. Each have been the best account manager / customer service rep that I could’ve hoped for. Michael was always flexible as he accommodated scheduling conflicts and offered great support.

I quickly learned I could always count on Mary. She always provided me with any requested info and any other help. Info that was critical for me to perform my duties in the desired manner. She is truly awesome.

Art, my road dawg, was always ready and willing to travel to Greene County, the G.O., Langsdale wherever and whenever. My favorite collector because he was always great under pressure, enjoyed interacting with the employees, and did a great job navigating the occasional difficult situation.

To the entire ITI team – thank you and keep up the great work!

That being said, I will remain at Citizens but I’m transitioning to another job assignment starting Sept 11th. I will continue to work in a DER hybrid / Safety role until approximately early October. I should continue receiving drug testing-related information until further notice. I’ll let you know when I’ve completed the transition to my new role and fulfilled my DER responsibilities.

Rich Willsey will be assuming DER responsibilities and Citizens is in the process of identifying a second DER.

I will always only be a phone call away, so please hit me on my cell phone if you ever need anything at any time in the future.

Lance Miner

Greenwood Community Schools has used ITI for our DOT drug screen testing for many years. I personally have been in the Transportation Department for the last seven years and I can say that our experience working with ITI has been very pleasant and professional. The staff at ITI have always done their best to accommodate our needs for scheduling random testing as well as new-hire-pre-employment screening. Testing results are returned in a timely manner and staff have always been eager to help when we have had questions, and in the seven years that I have been in this department, we have passed our annual audits with no issues or errors. Greenwood Community Schools would highly recommend ITI and their staff.

Tami Spray
Assistant to Director of Transportation and Operations

Great, efficient company to work with and everyone is awesome! Anytime we need to update drivers or order supplies everything is taken care of with a swiftness. ITI is a great company to do business with.

Deborah Bolin
Caregan

ITI is an integral part of our company’s safety & compliance program. The TPA service they provide is thorough, efficient and ensures our Drug & Alcohol testing stays on point with ease. The staff is incredibly helpful, professional, and always willing to do whatever it takes. Partnering with ITI has added invaluable strength to our company’s Safety Department.

Safety Director,
VTI Specialized, LLC

It has been a pleasure working with Lili and the rest of the TEAM at ITI, they make our job of calling drivers and scheduling them for Randoms so much easier.

Thanks for all of your help!!!

Jim Gill
Driver Trainer
Bolt Express

I just wanted to take a minute to probably tell you something that you already know. You have an AWESOME team there at ITI. They are always quick to respond to any questions or needs that I might have. I don’t want to leave anyone out but Jamie/Lilli/Brittany D/Katie/Sarah/Rachel/Brittany K make this entire process very easy. As a transportation manager it is a very easy feeling knowing you have this team behind you and I can focus my attention on other areas of my business. Thank you for all you and your team do.

Tony Friermood
Delco Foods

I have appreciated ITI so much the past four years. Having been new to transportation everyone has been so great in helping me whenever I needed help. I appreciated Mr. Fehrman coming to my office to explain D.O.T. audits, among other things, that I was uncertain about. I also appreciate Nick's help on drug and alcohol tests.

Bill Luttrell
Transportation Director
Mitchell Community Schools

Patoka Lake Regional Water & Sewer District would like to recommend the services offered by ITI. They have cleaned up our drivers records, told us what to keep and what not to keep in Drivers Files. ITI does an annual drivers record check for us. ITI also has us in a quarterly random drug and alcohol testing program. They do a real good job for us.

Thanks ITI!

Joe DeKemper
Safety Director
Patoka lake Regional Water

Hey, our inspection went great! He had very few recommendations beyond what we expected! He spoke very highly of ITI and felt that I would be in great hands with you guys! I will finish up organizing what we need to do and touch base with you this summer. We are looking forward to the picnic you all are sponsoring next week!

Thanks for all your help!

Janice Gatliff
Transportation Coordinator
Heritage Christian School

If it wasn't for everyone at ITI with their quick and thorough service, I would not have had such an easy NEW ENTRANT AUDIT. I greatly appreciate everyone that helped me be completely prepared for it! Thank you!

Tim Hoevener
T & R Farms Trucking LLC

I have worked with Indiana Testing for the last 7 years. Their level of organization and professionalism has been unmatched. Combined with what I consider the highest level of customer service, they have exceeded all of our expectations here at Bishop Chatard High School.

Mr. Vincent M. Lorenzano
Director of Safety and Wellness
Bishop Chatard High School